Contact Us

Drop a mail: shop@novaknots.com

Call us: +91 86709 95444

(Note: Support through call is available only on weekdays from 10 am to 5 pm)

Frequently asked questions

We accept only Cash on Delivery on the website to ensure you receive the premium quality you expect. Each designer apparel undergoes a final quality evaluation before shipping. In rare cases where a piece doesn't meet our premium standards, we don't ship it. COD eliminates the hassle of refund processing and paperwork, while guaranteeing that you only pay for products that meet the quality promise.

Yes, most of our delivery partners accept UPI payments. You can request UPI payment directly from the delivery person when receiving your order. However, some delivery partners may not offer this option, so we recommend keeping cash ready to ensure a smooth delivery experience.

We will work quickly to ship your order as soon as possible. Delivery times vary depending on your location. It should not take more than two weeks to receive your product. However, there might be some complex design element which can cause further delays when ordered.

We carefully select our manufacturing partners to ensure our products are of high quality, capable of providing the luxury & elegance we seek. Keeping this in mind, we try our best to procure resources from manufacturers inside our country which helps to strengthen our economy.

Not at all. We offer free shipping on all orders with no hidden costs. Thanks to our extensive delivery partner network, shipping is completely on us.

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